Islamabad cityscape — CDA manages the capital's development

Your Complaint,
Our Priority

Connecting Islamabad residents with faster complaint resolution, real-time tracking, and transparent civic governance.

Simple Process

How It Works

Three easy steps to get your civic issue resolved by the relevant CDA formation.

1

Create an Account

Register with your CNIC and contact details. Your identity is required to ensure accountability on all sides.

2

Submit Your Complaint

Describe the issue, attach photos, and select the category. CDA automatically routes it to the right directorate.

3

Track in Real Time

Get email notifications at every stage. View live status updates and reopen your case if unsatisfied with the resolution.

About

Capital Development Authority

The Capital Development Authority (CDA) was established in 1960 and is one of the oldest civic organizations in Pakistan. The authority was created with the aim to develop and maintain the capital city, Islamabad, and its surrounding areas. Over the years, the CDA has played a crucial role in the planning, design, and development of the city, ensuring its growth and modernization. The authority has been responsible for the construction of various iconic landmarks in Islamabad, including government buildings, parks, and residential areas.

Additionally, the CDA has implemented various infrastructure projects to improve the city's transportation, water supply, and sewage systems. Throughout its history, the authority has faced challenges such as rapid urbanization and population growth, which have necessitated continuous planning and development efforts. Despite these challenges, the CDA has strived to maintain the city's aesthetic appeal and preserve its natural beauty. Today, the Capital Development Authority continues to play a pivotal role in the sustainable development and management of Islamabad, as it aims to transform it into a world-class capital city.

CDA's complaint management system.

Create your account in under a minute and get your civic issue in front of the right formation today.